Audio Authority Series 1500 Installation Guide Page 10

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Operating Remote Devices
The 1520 can be wired to operate a latch or door in a remote location via the 1500A keypad (see page 8 for relay
connection details). The system can be set up (using the 1550A) to be operated in two different ways; consult your
technical support provider for details.
Option 1: Any time the lane is selected the remote device is active (e.g. a door opens).
Option 2: When a lane is active, the operator touches and holds the HOLD key to activate the device (e.g. hold the
door open). The HOLD key operates normally when touched briey.
Using a Wireless Headset or Handset
The 1500A and 1500AH switches between the built-in speaker and gooseneck microphone, the 1500AH handset,
and an optional wireless headset. Some examples of using these communication methods are listed below. Always
deactivate the wireless headset between customer interactions to increase battery life.
Answering a Call
Speaker/gooseneck mic: Touch the rapidly ashing lane key.
Handset: Pick up the handset, touch the rapidly ashing key.
Wireless headset: Activate the headset, touch PRIVACY and select the ashing
lane. If the headset is the preferred method, leave PRIVACY on.
Putting a Call on HOLD
Speaker/gooseneck mic: Touch HOLD.
Handset: Touch HOLD, then hang up the handset.
Wireless headset: Touch HOLD.
Picking Up a Call from HOLD
Speaker/gooseneck mic: Touch the blinking lane key.
Handset: Touch the blinking lane key and pick up the handset.
Wireless headset: If PRIVACY is already on, activate the headset and select the blinking lane key.
VOLUME UP AND DOWN
Customers voice becomes
louder or softer in Counter Station
speaker or earpiece of headset
and handset.
HOLD
Place a Lane on HOLD. If program
audio-video is installed, the
customer hears music or other
messages. Touch the Lane Key to
resume contact. Touch and hold
the HOLD key to operate a relay
(see below).
PRIVACY
The privacy key is used to switch
from the speaker and gooseneck
mic to the wireless headset. It is
not used with the handset.
PRIVACY LIGHT
Comes on when wireless
headset or handset is active.
LANE KEYS
Lane 1 and Lane 2 are located here by default.
CAMERA UP
AND DOWN
If video is installed,
aims the lane camera
higher or lower.
MIRROR
When two-way
video is installed, use
MIRROR to aim the
Counter Station camera
on operator.
SETUP
Choose ringtones and
ring volume. Choose
handset/headset
volume (page 11).
Counter Station Keypad.
Operation
The Series 1500 Intercom is operated via touch-sensitive
keys on Model 1500A Counter Station keypads, shown
below. Tasks such as answering a customer call, ending
a call, and putting a customer on HOLD are shown on the
Operator Guide (page 11) which should be kept near the
Counter Station for reference.
Note:
Supported headset
models are limited to
Plantronics CS50, CS55, and
Jabra PRO 920. Others may
be compatible, but are not
supported.
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